PRIME Restoration & Remediation, LLC. (PRIME) is a Rhode Island domiciled company, with 10,000 square feet of office space strategically located in Lincoln, RI. We're just minutes away from interstates 95, 295, 495 and routes 146, 44, and 6. It's one of the ways we've become synonymous with quick and effective responses services, 24/7, whether it's water, fire, smoke, or mold. We will provide immediate response to both large commercial and/or small residential losses.
 
Despite our significant experiences in restoration, remediation and the insurance industry, the way we see it, we're in the people business. It's all about "peace of mind". And this is what has driven us to the level of professionalism and success that we've reputed ourselves since we've opened our doors.

We have invested in three key areas

People

Our Vice President of Operations is a 16-year veteran of the restoration business with a wealth of experience and management expertise to lead our team of Project Managers, Crew Chiefs and Technicians.

Equipment

We have filled our warehouse with brand new, state of the art equipment that will certainly comfort your clients when we arrive on the scene. An example is our DrySmart Drying Trailer. Packing over 500,000 BTU’s of energy, it can quickly heat a large building interior and dry out moisture, speeding the evaporation process. 

Technology

For our support system we have chosen industry leader, Restoration Manager. This system will allow us to provide regular communication to you, the agency, and your insureds. Our “Customer Portals” will allow all key participants, including insureds, complete access— enhancing customer service and reducing calls to your claims team. This system will also allow effective transfer of estimates via Xactimate.

So you see, we go above and beyond to make sure we can promise when a truck leaves our facility or a Prime representative is called, we will be equipped with absolutely everything needed to provide pain- less and professional results. Because, “You can’t be ready for everything. But we are!”